Our commitment to customers

We aim to ensure that:

• Making a complaint is as easy as possible
• We treat your complaint seriously
• We deal with your complaint promptly and in confidence
• We learn from complaints and use them to review and improve our service

How to make a complaint

If you wish to make a complaint you can contact our Customer Services Team in any of the ways listed below.

• By email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it


• On Line - use our 'Contact Us' form here


• In writing to our Customer Services Team at
  
  Complaints
  Robert Hall Business Equipment
  Unit 200 Commerce Road
  Ashville Business Park
  Gloucester
  GL2 9QJ
  
  
• By phone to our Customer Services Team on 01452 858100


• By fax to our Customer Services team on 01452 858123


• In person at our office. Your complaint will be fully investigated and a response issued within 10 working days. If you are unhappy with the response you can contact the Managing Director - This e-mail address is being protected from spambots. You need JavaScript enabled to view it